Welcome to West End Surgery
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Our Practice Team aims to provide a confidential and efficient service in a secure and safe environment, promoting health as well as caring for you when you are ill. We will undertake to treat you with dignity, respecting and taking into account your wishes and opinions, regardless of your race, gender, ethnic or national origin, belief, sexual orientation, marital status, gender reassignment, age or disability
Routine Appointments are now available outside of our usual opening times
We are pleased to announce that we are now able to offer additional routine appointments with a GP or Practice Nurse in the evenings, at weekends and on bank holidays at Eastleigh Southern Parishes (ESP) Hub. We have also recently introduced a Muskoskeletal (MSK) Specialist to see to any possible physiotherapy problems.
We are working together with the 5 local practices (Blackthorn Health Centre, Bursledon Surgery, Hedge End Medical Centre, St Lukes & Botley Surgery and Bursledon Surgery) under the umbrella of Eastleigh Southern Parishes (ESP) Network Ltd., funded through West Hampshire Clinical Commissioning Group (CCG) to offer Extended Access appointments to allow patients who find it hard to access their GP during core hours.
The service is by appointment only and can only be booked directly through your GP practice.
Currently the appointments are between 6.30pm and 8.30pm Monday to Friday, between 9am and 5pm on Saturdays, and between 9am and 1pm on Sundays and Bank Holidays.
All the appointments are provided at Hedge End Medical Centre, 24-28 Lower Northam Road, Hedge End, Southampton, SO30 4FQ.
Bank Holiday opening times:
- Christmas Eve - 6.30pm-8.30pm
- Christmas Day - 8.00am-12noon
- Boxing Day - 8am-12noon
- New Year's Eve - 6.30-8.30pm
- New Year's Day - 8.00am-12noon
If any patient registered with West End Surgery has a disability, impairment or sensory loss we are able to offer you information that you can better access or understand, so that you can receive the necessary help you need. Please make a clinician or receptionist aware so we can update our records.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as being able to change your contact details and completing health questionnaires. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Medical matters, vacancies (including locuming) and official complaints, however, cannot be dealt with via this form - please send these matters in writing to the Practice Management Team.
(Site updated 11/12/2018)