Join the practice
If you live within our practice area you are welcome to register with us and our reception staff will be happy to guide you through the procedure. Eligibility can be quickly confirmed from your address so please provide proof by way of a recent utility bill. We also require one form of photographic ID.
We accept patients from West End. A map of the practice boundary area is available below and in reception .
Live within boundary area?
To be eligible to register at the practice, you must live within the practice catchment area.
You will need to complete a registration form and a health questionnaire which will provide useful information whilst we wait for your medical records to arrive from your previous doctor. Any foreign national newly arrived in the country should be in possession of UK Border Agency documentation or ID card detailing their immigration status. Failure to produce this may result in being charged for medical services.
All new patients are offered a health check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking.
If you are on repeat medication, please bring either your re-order slip or your medication with you when requesting medication for the first time.
We are a computerised practice and would be grateful for your help in making sure our records are accurate. Therefore please inform us of any changes in your registration details such as change of name, address, telephone number (both home and mobile). Also inform us if you are a carer or being cared for.
Medical treatment is available from the date of registration. Please contact reception for further information
How to Register with the Practice
If you wish to register with the Practice you will need to collect the registration form along with a new patient health questionnaire form from Reception.
When you register you will also be asked to fill out a health questionnaire. This is because it can take a considerable time for us to receive your medical records. This form is scanned into your medical record.
Patients aged 16+ years will need to provide 2 forms of identification when bringing in their registration form: 1 photographic (for example, passport or driving licence) and another with name and new address. If photographic identification cannot be produced then 2 forms of name and new address is required.
Alternatively you may print off a registration form and patient health questionnaire, fill the form out and bring them in with you on your first visit to the practice. If you are aged 18 years+ you will also need to bring with you 2 forms of ID: 1 photographic and 1 with your new address details (we require to see each person with their ID unless unable to do so due to certain medical factors e.g. physically housebound)
Health Visitor Notification Form - this is if you have a child aged under 5 years so we can register them with the local health visiting service
Care Home New Resident Form - Care homes can use this form to register new residents with us
Anyone in England, regardless of nationality and residential status, is eligible to register and consult with a GP. This includes all overseas visitors, asylum seekers and refugees, students, and people on work visas, irrespective of immigration status.
Unless the patient chooses to be seen privately, practices are not permitted to charge overseas patients – including tourists – for registering or consulting with a GP.
Whereas all overseas patients are entitled to receive NHS primary care at a GP practice only certain patients have a right to free secondary care.
Guide to GP Services
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
Emergency & Immediately Necessary Treatment
If the surgery is closed, contact the GP Out of Hours Service for urgent medical problems or illness which cannot wait until usual surgery opening time. Call 111 to access this service.
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Did you know that every patient has a named GP?
This is the GP who is responsible for handling all the paperwork for that patient (prescriptions, clinic letters etc.)
For vulnerable patients who would benefit from continuity of care, this is the GP with whom they would book routine appointments.
To find out who your named GP is, please ask reception.
Non English Speakers
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages: