Practice Business Manager
Cheryl Mair (ADPHCM)
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
The office manager essentially supports the practice manager with the smooth running of the office on a day-to-day basis and manages a team of administrative staff.
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions, dealing with prescription enquiries, and dealing with patient records.
Scanning and Data Input Team
Our Data Input Clerks scan in all clinical correspondence into the patient's computer record. The hospital details are then added to the computer to provide the doctors and nurses with up to date details of any hospital treatment, drugs or follow up appointments.
Our medical secretaries Becky and Sally, deal with consultant’s correspondence, making specialist referrals and assisting with choose and book appointments. They also manage the private request workload, and liaise with other healthcare staff.